Monday, August 26, 2019
HR Strategy Management Essay Example | Topics and Well Written Essays - 2000 words
HR Strategy Management - Essay Example The idea of the culture of excellence would serve to develop national cadre within the objective of the organization. It would also serve to develop the system used in service provision within the organization. Dubai municipality encompasses the following strategies; employment and nationalization, behavioral skills assessment at the assessment center, successive planning and specifying manpower within the organization. The Talent Management Section (TMS) that was formed within the municipality for the same purpose implements this. Specifying manpower would be the most indispensable of all the strategies. This would entail allocating the employees specific work that they have gotten to perform. Individuals are assigned various tasks that they are qualified in doing. This gives and asserts responsibility together with accountability of those involved. This would also ensure that delegation is done well and places filled up when an individual is missing. This would also include plannin g of the work that has to be done within the municipality and the time to be allocated for various activities. Planning would also involve acquiring the resources such as capital at the right time that would be used in carrying out tasks. This would result in goal or objective attainment for the organization. Successive planning is another strategy that is applied at the office of Dubai Municipality. ... It would also be in terms of human resource management that would involve employees. The municipality has employed enough people that carry out its activities; this ensures completion of work in time to ensure customer satisfaction. There is also performance and behavioral skills assessment aimed at provision of quality services that would put customer complains to minimal levels. When customers are satisfied all is well, and every person is happy. This prompts the Municipality to carry out performance assessment on its employees. This would act to make them carry out their work effectively and efficiently to achieve customer satisfaction. Behavioral skills are also assessed with the main aim of knowing how customer complaints are handled within the organization. This would involve how employees carry themselves when handling customer related issues. It would also be r5elated to the relation between employees within the organization. Good relations between employees would give maximu m output, which is required in firms or organizations providing services to the organization. The Assessment Centre within the Dubai municipality makes this possible. This is concerned with assessments aimed at knowing the competence of the workers and level of performance. This section requires qualified individuals who would carry out their work with integrity and minimal supervision (Dreher and Dougherty, 163). There is also career planning that aims at self-development of the employees of Dubai Municipality. Different sections exist within the municipality and this call for different knowledge and expertise. Therefore, individuals are identified and trained in their career lines. This would encourage specialization and
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